The Koala1 Mattress is an Australian-made foam mattress – they are affordable, comfortable and they get delivered free! Read on for my full Koala mattress review..
The Good
- Kloudcell Foam Technology provides superior comfort and firm support
- All mattresses are made with non-toxic and eco-friendly materials
- Same-day FREE delivery available (most of Australia)
- Koala will take away your old mattress for free (in Sydney and Melbourne only)
- Industry-leading 120 nights trial period (if you’re not happy, return it for a full refund)
- 10-year warranty for extra peace of mind
- Reasonable prices for good quality mattresses
- Very positive online reviews – a score of 4.8 out of 5 on Product Review11
The Bad
- Manufacturing has been moved overseas
- On the higher end of the price spectrum for the luxury mattress
- Lacks side handles for easy maneuvering
Verdict: Comfy mattress, 10 yr warranty, free delivery and a trial period – I was sold. With reasonable prices, it’s definitely worth doing the trial.
Introduction
Koala offers a range of mattresses designed to provide comfort and support for everyone, from kids to adults. The company’s creative commercials have also been a hit, featuring people jumping on the beds next to a full glass of red wine2, and not spilling a drop.
When you visit Koala Mattress’s website, you’ll notice that the company doesn’t offer any major discounts compared to most other online mattress companies that market heavily discounted beds. This is because Koala emphasises quality over discounts.
If you’re looking for a comfortable and affordable mattress, you should definitely consider a Koala Mattress. I’ve been using mine for a few years now and I think it has helped with my back pain (but my partner does consider it to be a bit soft). Koala Mattress offer a ten-year warranty and four months of free trial (that is, money-back guarantee) – so you can really test it out before making a decision.
Who Are ‘Koala’?
Koala is an Aussie furniture start-up that was among the early companies to revolutionise Australia’s direct-to-consumer mattress-in-the-box space. Founded in 2015, Koala has set out to make sure that everyone can get a good night’s sleep without breaking the budget.
Koala is headquartered in Alexandria, New South Wales. The company offers a range of mattresses, beds, and bedding products designed to provide comfort and support for everyone, from kids to adults.
What makes this company stand out from its competitors is its commitment to sustainability and green materials. Koala’s mattresses are made with non-toxic and eco-friendly materials like latex foam, gel memory foam, and wool batting.
The company also takes pride in its ethical practices as it is B-Corp certified3. This means that it meets rigorous standards of social and environmental performance, accountability, and transparency established by the independent non-profit organisation B Lab.
Who Owns the Koala Mattress Company?
Koala Mattress is a private-held company founded by Mitch Taylor4 and Dany Milham5 in 2015. The two friends, who both have backgrounds in engineering and business, set out to revolutionise the online mattress-in-a-box industry with their unique product.
Mitch Taylor is the company’s CEO, while Dany Milham is the director. Together, they bring a wealth of experience in business management and engineering, which allows Koala to stay ahead of its competition by staying true to its founding principles while continuing to innovate and develop new products.
Are There Different Types of Koala Mattresses?
Koala offers three levels of mattresses to suit different preferences and budgets. Basically, these can be thought of as the Original or Basic, the improved support, and the Luxury. The Original is their most popular mattress and it’s a memory foam mattress with latex.
The Koala Calm as Mattress and the Koala soul Mate Mattress are also made of the same materials, however feature more of the sophisticated memory foam rather than the standard polyester filling.
These all come as boxed mattresses to save time and money on shipping, and are quite amazing to see expand.
The entry-level mattress is the original Koala Mattress6, priced from $749 for a Single size. This mattress features 3-zone support, cooling foam layers, unique Kloudcell Foam Technology, and pressure relief channels for optimal comfort during sleep.
The mid-range option is the Koala Calm As Mattress7 which starts at $999 for a Single size. It features additional features like an extra layer of Kloudcell Foam Technology that provides even more comfort and support than the standard option. Additionally, this foam mattress features 5 layers of ergonomic foam to provide chronic pain relief.
Finally, the top-of-the-line mattress is the Koala Soul Mate Mattress8, priced from $2490 for a Double size. This spring mattress has the most Kloudcell Foam Technology, making it the plushest, comfiest and most supportive mattress in Koala’s collection. It also features 5 zones of adaptive support and temperature-regulating tech.
Whatever option you choose, every Koala Mattress is designed to provide superior comfort and support.

Where Are Koala Mattresses Manufactured?
Koala Mattress was one of the few mattress brands that proudly manufactured their products in Australia – until recently, that is. In 2020, Koala ceased production in Australia due to high demand and moved the manufacturing operations to China.
Although manufacturing has shifted overseas, Koala’s design team remains in Sydney, where they continue to create innovative and eco-friendly mattresses with the same commitment to quality as before.
The move to China was made out of necessity as Koala’s popularity skyrocketed due to the brand’s competitive pricing and delivery guarantees of just 4 hours. The company also found that Chinese factories could produce a higher volume of mattresses at a lower cost than those made in Australia while staying true to their commitment to using non-toxic and eco-friendly materials.
“We offer a 120 night trial period for all products purchased on our website — full-price or on sale. If you’re not sold by 120 nights, you can return your product, and even if you’ve used it you’ll get a full refund on your purchase (including original delivery charges). Really, no catch!”
koala.com/en-au/faq#mattress
What Is a Boxed Mattress?
A boxed mattress is one that comes in a box for easy shipping and delivery. These mattresses are designed to be rolled up, compressed, and shipped in a small box or package. They are generally made of foam, so they can be readily compressed into a small size while still providing comfort and support.
Boxed mattresses have revolutionised the mattress shopping experience as they provide an efficient and cost-effective way to purchase a new mattress without having to leave the comfort of your home.
In addition, these mattresses are incredibly convenient as they make set-up easier than ever. All you need to do is unroll the mattress and wait for it to expand back to its full size before using it immediately. They are also lighter weight than a conventional spring mattress.
How Much Do Koala Mattresses Cost?
Koala Mattress offers three levels of mattresses that cater to different preferences and budgets.
The entry-level Koala Mattress comes in five sizes: Single, King Single, Double, Queen Mattress and King, ranging in price from about $749 for the single, up to $1299 for the King. You can check out all the prices HERE6.
The mid-range option – the Koala Calm As Mattress – also comes in the same 5 five sizes and range from $999 for the single, up to about $1999 for the King, Check out the prices HERE7.
Meanwhile, the top-of-the-line Soul Mate Mattress only comes in three sizes: Double, Queen and King. They range from $2490 for the Double, up to about $2990 for the King. Check out all current prices HERE8.
To compare, a queen-sized Tempurpedic9 mattress starts at $2999, while a queen-sized Sleep Number10 mattress starts at $1190.
So if you’re looking for an affordable, comfortable mattress with a great warranty, I would definitely recommend checking out Koala.
What Are the Benefits of a Koala Mattress?
Some of the key benefits of a new Koala mattress include:
- Kloudcell Foam Technology provides superior comfort and firm support
- All mattresses are made with non-toxic and eco-friendly materials
- Same-day FREE delivery available (most of Australia)
- Koala will take away your old mattress for free (in Sydney and Melbourne only)
- Industry-leading 120 nights trial period (if you’re not happy, return it for a full refund)
- 10-year warranty for extra peace of mind
- Reasonable prices for good quality mattresses – You can read why quality of products is so important in my article HERE.
- Very positive online reviews – a score of 4.8 out of 5 on Product Review11
What Are the Disadvantages of a Koala Mattress?
Some drawbacks may include:
- Manufacturing has been moved overseas
- On the higher end of the price spectrum for the luxury mattress
- Lacks side handles for easy maneuvering
Where Can You Buy Koala Mattresses?
You can only purchase a new Koala Mattress online through the company’s website. This makes them one of the few online mattress brands that do not have physical stores, allowing them to pass on the cost savings to their customers. All Koala products can be purchased through their website, which offers a variety of payment options.
FAQS About Koala Mattresses:
Does a Koala Mattress Sag Over Time?
Like most foam mattresses, a Koala Mattress might start sagging after years of use. That said, Koala Mattress’s industry-leading 10-year warranty will cover any manufacturing defect that might occur during the first 10 years of ownership.
Are Koala Mattresses Firm or Soft?
Koala’s mattresses have a medium-firm feel that suits a variety of body types and sleep positions. The brand offers a variety of firmness options, ranging from plush to extra-firm, that you can choose depending on your personal preference.
“Absolutely love my mattress! It’s so great being able to get in and out of bed without waking my partner (a light sleeper and does shift work). I’m due to give birth any day now. We got the mattress towards the end of my pregnancy and I can honestly say that my hips and back are thanking me!”
Doloris W – Koala.com reviews
How Long Do Koala Beds Last?
Every Koala mattress is designed to last up to 10 years with proper care and maintenance. However, depending on the weight of the user and other factors like the level of support provided, it’s possible that the mattress may start sagging in as little as 6 months.
Can Koala Mattress Be Flipped?
No, a Koala mattress is not designed to be flipped. This is because the mattress has a unique layered construction of foam and other materials that support its comfort and durability. Instead, the company recommends rotating the mattress 180 degrees every 1-3 months to extend its lifespan.
What Extras Can You Buy With a Koala Mattress?
Koala Mattress offers a range of extras that you can purchase in addition to your mattress. This includes Bed Bases, the Koala Pillow, which is designed for optimal neck and head support, bed linen and bedroom furniture and Koala also have homewares products and living room and office furniture too.
Will Koala Take Away Your Old Mattress?
Yes, but only in selected areas of Melbourne and Sydney. Koala’s partnership with mattress recycling enterprise Soft Landing allows them to offer mattress removal and recycling services in limited locations. Customers will have to pay a fee to take advantage of this service.
Summary – Are Koala Mattresses Worth It?
From their Kloudcell Foam technology to their industry-leading 10-year warranty, Koala’s mattresses offer a wide range of benefits that make them worth the investment. They are an excellent choice for those looking for a medium firm foam mattress with superior comfort and support, as well as those who want to purchase eco-friendly products. Plus, with same-day delivery and a 120-night trial period, there’s no reason not to try a Koala mattress for yourself.
You can also check out Finder’s review of Koala mattresses HERE12.
Personally, I have found it to be the most comfy mattress I’ve ever owned.
Have you tried a Koala mattress or bed frame before? What did you think? Let me know!
Reference List:
- https://koala.com/en-au
- Can your mattress do this?, Koala, YouTube. Accessed on YouTube at https://www.youtube.com/watch?v=W-gbW0kaeDU on May 8, 2023.
- ABOUT B CORP CERTIFICATION, BCorporation. Accessed online at https://www.bcorporation.net/en-us/certification/ on May 8, 2023.
- https://www.linkedin.com/in/mitch-taylor-1b4738154/
- https://www.linkedin.com/in/danymilham/
- https://koala.com/en-au/bedroom/mattresses/mattress
- https://koala.com/en-au/bedroom/mattresses/calm-as-mattress
- https://koala.com/en-au/bedroom/mattresses/soul-mate-mattress
- https://www.tempurpedic.com/
- https://www.sleepnumber.com/
- Koala mattress, Product Review. Accessed online at https://www.productreview.com.au/listings/koala-mattress on May 8, 2023.
- 2021 Koala Mattress review: OG vs Calm As vs Soul Mate, Finder. Accessed online at https://www.finder.com.au/koala-mattress-review on May 8, 2023.
Captain FI is a Retired Pilot who lives in Adelaide, South Australia. He is passionate about Financial Independence and writes about Personal Finance and his journey to reach FI at 29, allowing him to retire at 30.